Privacy Policy

This Privacy Policy explains how Adefila Olakunle, trading as Adefila Digital Hub ("we", "us", "our"), collects, uses, stores and protects information when you visit this website, contact us, or use our CRM, automation and marketing services.

Information we collect

We only collect information that helps us respond to you and deliver our services:

• Contact forms and booking requests: your name, email address, phone number, business name, website and the details you write in your message.
• Email campaigns: your email address, plus engagement data such as opens, clicks and unsubscribes, so we can send relevant updates and stop sending what you don't want.
• Website analytics: aggregated, non-identifying usage data such as pages viewed, approximate location, referring site, device type and browser.
• Cookies and similar technologies: small files that keep the site working correctly and help us understand which pages are useful. You can block or delete cookies in your browser settings; core pages will still work.
• Other interactions: messages you send us by email, WhatsApp, social media or during a strategy call.

We do not knowingly collect information from children, and we never ask you for sensitive personal data such as health records or government identification numbers through this website.

How we use your information

• To reply to your enquiry and schedule or run strategy calls.
• To prepare proposals, quotes and scopes of work.
• To deliver, configure and support the services you buy from us.
• To send service updates and, where permitted, marketing communications.
• To improve our website, offers and content.
• To meet legal, accounting and record-keeping obligations.

We never sell, rent or trade your personal information, and we do not use your data for unrelated purposes without telling you first.

How your information is stored and protected

Your information is stored inside the business tools we use to run our operations, such as our CRM, email platform and email inbox. Access is limited to Adefila Digital Hub and anyone directly working on your project. We use reputable providers, strong authentication and least-privilege access, and we keep your data only as long as needed for the purpose it was collected or as required by law. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

Third-party services

To operate the website and deliver services we rely on trusted third-party platforms, which may process your information on our behalf. These typically include CRM and automation platforms (such as GoHighLevel), scheduling tools (such as Google Calendar), email and messaging providers (such as Google Workspace and WhatsApp), website hosting, and website analytics providers. Each provider processes data under its own privacy policy and terms. Where you follow a link to a third-party website, that site's privacy policy applies, not ours.

Marketing communications and opt-out

If you contact us or subscribe, we may send occasional emails about our services, automation tips and offers. You are in control:

• Click the unsubscribe link at the bottom of any marketing email.
• Reply with "unsubscribe", or email us at support.adefiladigitalhub@gmail.com, and we will remove you promptly.
• Reply "STOP" to any SMS or WhatsApp marketing message.

Unsubscribing from marketing does not stop essential service messages relating to a project you have engaged us for.

Your privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, object to or restrict certain processing, withdraw consent for marketing at any time, and ask for a copy of your data in a portable format. To exercise any of these rights, email us using the details below. We will respond within a reasonable time and may need to verify your identity first.

Changes to this policy

We may update this Privacy Policy as our services or legal obligations change. The revised version will always be published on this page with a new "last updated" date.

Contact us

Adefila Digital Hub — Adefila Olakunle, GoHighLevel CRM & AI Automation Specialist.
Email: support.adefiladigitalhub@gmail.com